Every guest question answered. Every revenue opportunity captured.

Your team handles what matters. The rest runs itself.

Start Your Pilot

No commitment required · Live in 30 minutes

Guests are asking.

Right now.

Where can I get tacos after midnight?Is the ocean safe for swimming today?Can we check out at 1pm?Best spot for sunset cocktails?Do you have a crib for our baby?What time does the spa open?Is there a pharmacy nearby?Can you recommend a good masseur?Where can I get tacos after midnight?Is the ocean safe for swimming today?Can we check out at 1pm?Best spot for sunset cocktails?Do you have a crib for our baby?What time does the spa open?Is there a pharmacy nearby?Can you recommend a good masseur?
Best tacos in town?Where to watch the game tonight?Is the pool heated?Romantic dinner recommendation?How far is the airport?Can I rent a bike?What's the WiFi password?Is breakfast included?Best tacos in town?Where to watch the game tonight?Is the pool heated?Romantic dinner recommendation?How far is the airport?Can I rent a bike?What's the WiFi password?Is breakfast included?

$47B

lost annually by hotels to avoidable guest friction.

Medallia, 2024

Turn guest questions into revenue.

Every question is an intent signal. Place Companion captures the ones your team never had time to act on.

10:14 PM

Is it possible to upgrade to an ocean view suite for the rest of my stay?
Great news — an Ocean View Suite is available. $250/night, includes a private terrace with direct sea views. Shall I let the front desk know to confirm the upgrade?
Yes, please go ahead.

One upgrade.
Investment: covered.

It knows your hotel. And your destination.

YOUR HOTEL

Restaurant hours and menus

Spa treatments and availability

Room types and amenities

Pool and beach club rules

Check-in and checkout policies

Transportation and transfers

YOUR DESTINATION

Best local restaurants

Beaches and natural attractions

Activities and surf schools

Pharmacies and essentials

Markets and shopping

Hidden local favorites

One assistant. Complete knowledge.

Live in minutes.

01

Share your hotel

Paste your website or guest guide. The AI reads it automatically.

02

Your assistant is built

Every service, amenity, and local experience — structured and ready.

03

Guests start asking

QR codes, your website, or a shareable link. No app required. Questions, requests, maintenance issues — your assistant handles it all and alerts your team instantly by email.

Your command center

Every question answered. Every opportunity tracked.

Your dashboard shows in real time what your guests need — and what your team never has to handle.

app.placecompanion.com/dashboard
MarAzul2
Casa Sol
Villa del Mar1

Questions this month

1,203

Resolved by AI

91%

Guest activity — 30 days

See your dashboard live →

Live in under 30 minutes.

Founding Partner Program.

Founding Partners lock in lifetime rates and shape the product with direct access to the founding team. We select properties that set the standard for independent hospitality in their destination.

3 of 5 spots remaining

PRICING

Less than the cost of one missed booking per day.

Simple, transparent pricing. No contracts. Cancel anytime.

One spa booking covers your week. At $349/mo — less than $10/day — one captured upsell covers your entire month.

COMPANION

For COMPANION PRO hotels up to 40 rooms.

$349/mo

or $279/mo with annual commitment

  • AI guest companion for 1 property
  • Full hotel + destination knowledge
  • Multilingual by default
  • Website widget + QR codes
  • Guest conversation analytics
  • Revenue opportunity signals
  • Instant staff issue alerts
  • Staff notification routing
  • Email support
Start Your Pilot

14-day pilot · No commitment required

COMPANION PRO

For hotels from 41 to 200 rooms.

$599/mo

or $479/mo with annual commitment

  • Everything in Single Property
  • All properties on one dashboard
  • Advanced guest intent analytics
  • Staff notification routing
  • Priority support
Start Your Pilot

14-day pilot · No commitment required

PORTFOLIO

For portfolio groups.

Custom

2+ properties. Priced for your portfolio.

  • Everything in Independent
  • Multi-property dashboard
  • Centralized analytics
  • Team notification routing
  • Dedicated onboarding
  • Account manager

Response within 24 hours.

Hotel groups and large-scale operators

4+ properties or 200+ rooms. We build around your scale, your structure, and your brand.

Resort communities and master developers

One shared destination brain. Individual property overlays. Consistent guest experience across your entire community.

Founding Partners lock in lifetime rates at 20% off.

Common questions.

Most hotels are live in under 30 minutes. Paste your website or guest guide and the AI builds your assistant automatically.

Place Companion responds in the guest's language automatically. No configuration needed — it detects and matches the conversation language.

Absolutely. You choose from five distinct conversational styles — from Barefoot Luxury to Refined Concierge — and your assistant speaks in your hotel's authentic voice from day one. No training required.

When a guest mentions any issue, your assistant asks for their room number and sends two email alerts to your team: one immediately when the issue is reported, and a second when the room number is confirmed. Your guest gets a warm, reassuring response. Nothing falls through the cracks.

Via QR code, a link on your website, or embedded as a chat widget. No app download required.

Yes. You control all property information — menus, policies, amenities, local recommendations. Update it anytime from your dashboard.

Yes. 14-day pilot · No commitment required. You'll have a fully working assistant for your property within minutes of signing up.

The Small Group plan covers 2–5 properties under one dashboard. For larger portfolios, contact us for enterprise pricing.

Create your hotel assistant.

See how guests experience your property when every question has an instant answer.

Start Your Pilot